FAQs about getting in touch
When can I expect to hear from you?
Because I work in schools for part of the week, I may not be able able to respond as quickly as I would like as I’ll be mentoring. But I always aim to get back to you within 24 hours.
Please do note that I also work outside of normal office hours at times because that suits me. But please never feel under any pressure to reply until you are ready.
What happens if I message when you are on holiday?
You will receive a message to say when I am due to return and when to expect a reply.
I have heard that you are running mentoring programmes at my child's school and I would like them to get some support from you. Can you help?
If I am working in a school, members of staff will choose which students will come along to mentoring. So I would suggest you start with a chat with your child’s Head of Year or Pastoral Leader.